FAQ

Frequently Asked Questions

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What is the recommended device environment?
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Recommended devices

* Please note that operation is not guaranteed on devices other than those listed below.

・iPad Pro 12.9-inch (6th generation)

・iPad Pro 12.9-inch (5th generation)

・iPad Pro 12.9-inch (4th generation)

・iPad Pro 12.9-inch (3rd generation)

・iPad Pro 11-inch (3rd generation)

・iPad Pro 11-inch (2nd generation)

・iPad Pro 11-inch (1st generation)

・iPad Air (5th generation)

・iPad Air (4th generation)

・iPad (9th generation)

Recommended pens

・Apple Pencil (2nd generation)

・Apple Pencil (1st generation)

Recommended OS

・ Latest version of iPadOS
Which browsers are supported?
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SHIORI can be used with the following browser.

・Safari
Are there any restrictions on the formats that can be imported?
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You can import image data of your existing forms in the following formats.

・Formats: JPEG, PNG, GIF, HEIC, PDF　* HEIC files are converted to JPEG upon import.

・Maximum size: 10MB

・Page orientation: Portrait (recommended)

・Color: Monochrome (recommended)
Can I sign up for the free trial more than once?
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We do not check registered email addresses or device information; however, if multiple sign-ups are detected, your application may be subject to review by our staff.
If I only use the trial, what happens to the templates and data I registered?
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All account information and data will be completely deleted promptly after the trial period ends.